Support
Last updated: September 26, 2026Questions, problems, or feedback about Surface? We read everything.
Contact
Email tknappstudio@gmail.com — we usually reply within 1–2 business days.
Common questions
- My transform failed. Check your connection and try again; failed transforms don't use up your credits.
- I bought Pro but the app doesn't show it. Open Profile → Restore Purchases with the same Apple ID you bought it with.
- How do I cancel? iOS Settings → your Apple ID → Subscriptions → Surface.
- Delete my account. Email us from the address linked to your account and we'll erase your data within 30 days.